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Double Diamond

One committed problem statement and one committed solution concept, each chosen against recorded alternatives, handed to Concept-to-Launch for delivery

You picked the solution before you agreed on the problem.

  • Area: Strategy
  • Time savings: Typical run: 1-3 weeks for the two diamonds, before delivery begins
  • Try it: "A problem or opportunity needs deliberate exploration before a solution is committed — the team is at risk of building the first idea that surfaced"
  • Compounding: Each run refines templates and context — 6 automated steps improve with accumulated data
  • Frequency: Per trigger event

Inputs

  • 📋 Problem area or opportunity statement (symptom-level, solution-free)
  • 🔍 Customer access or existing research corpus
  • 💰 Available resources (budget, team, timeline)
  • 📦 Constraints that any solution must respect

What BOB does

  1. continuous-discovery → gather problem-space signal from customers; capture symptoms and unmet needs without proposing solutions
  2. jtbd-building → map customer jobs, push/pull/anxiety/habit forces, and current workarounds across the gathered signal
  3. Commit ONE problem statement. Record every framing considered and why each rejected one lost
  4. ask-boardroom → convene the board to generate and debate at least three genuinely distinct solution concepts for the committed problem
  5. prioritization-craft → score the competing concepts against a single framework and produce a ranked list
  6. Commit ONE solution concept. Record the runners-up and the reason each lost
  7. ship-decisions → classify the committed concept's reversibility and set explicit go/no-go criteria
  8. [[Concept-to-Launch]] → execute build, positioning, launch, and measurement for the committed concept

Outputs

  • 📋 Discovery Signal.md
  • 🗺️ JTBD Map.md
  • 📋 Problem Statement.md (with rejected framings)
  • 📋 Solution Concepts.md (three or more, with the board's debate)
  • 📋 Concept Ranking.md
  • 📋 Ship Decision.md
  • 📅 Everything produced by [[Concept-to-Launch]]