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supplier-feedback

Collect ongoing supplier performance reviews, build scorecard history, track trends, and flag at-risk vendor relationships. Complements strategic-sourcing (one-time evaluation) with a continuous feedback loop for active supplier relationships.

  • Area: Operations
  • Category: operations
  • Level: beginner
  • Input: conversation
  • Output: document
  • Setup: none
  • Roles: Operations Manager

Ongoing supplier performance tracking — periodic reviews of delivery quality, responsiveness, cost accuracy, and SLA compliance with scorecard history and trend analysis.

How you ask

  • “Run a quarterly performance review for Acme Industrial covering Q1 2026”
  • “Show me the performance trend for our packaging supplier over the last four reviews”
  • “Compare all logistics suppliers side by side on delivery and responsiveness”
  • “Flag any suppliers that are underperforming or overdue for a review”
  • “Audit supplier master data for inconsistencies across POs and invoices”

Inputs

  • supplier_id — Supplier under review, matching the folder under the suppliers root (company.suppliers)
  • period — Review period covered (e.g. 2026-Q2)
  • kraljic-matrix — loaded from your vault context
  • contact-details — loaded from your vault context
  • profile — loaded from your vault context
  • supplier_id — Supplier whose review history is to be trended
  • periods — How many prior periods to include; defaults to all
  • supplier_ids — Two or more suppliers to compare
  • spend_category — Restrict comparison to one spend category
  • threshold — Overall score below which a supplier is flagged; defaults to 3.0, the lower bound of the Acceptable band (scores under it are the At risk band)
  • supplier_ids — Suppliers to review; defaults to every active supplier
  • period — Review period covered
  • supplier_ids — Suppliers to audit; defaults to all

Outputs

  • One review per supplier, written as in the review route
  • Summary dashboard of every review in the batch
  • master-data-audit-report (markdown)
  • supplier-alert-report (markdown)
  • supplier-comparison (markdown)
  • supplier-review (markdown)
  • supplier-trend-report (markdown)
  • {company.reports}/supplier_at_risk_{YYYY-MM-DD}.md
  • {company.reports}/supplier_bulk_review_{YYYY-MM-DD}.md
  • {company.reports}/supplier_comparison_{YYYY-MM-DD}.md
  • {company.reports}/supplier_master_data_audit_{YYYY-MM-DD}.md
  • {company.reports}/supplier_trend_{supplier-id}_{YYYY-MM-DD}.md
  • {supplier.feedback}/review_{YYYY-MM-DD}.md