Serve & Grow Clients¶
← Prompt Showcase · value chain: service-to-renew
The client lifecycle — onboard, deliver, review, renew, expand.
How this works¶
This area moves work through these stages:
onboard → deliver → review → feedback → renew → expand
You don't run the stages by hand. You just ask — in plain language — and the system routes you to the right tool. There are two kinds:
- Skills — a single capability ("write me social posts", "score this lead").
- Playbooks — a guided, multi-step workflow that chains skills into a whole outcome.
Reach for a skill for one task; reach for a playbook for a whole outcome.
Playbooks — guided workflows for this area¶
| Playbook | When you'd run it |
|---|---|
| Client onboarding | You're bringing a new client on board |
| Client success capture | You want to capture proof and feedback from a happy client |
| Fix my retention | Clients are leaving and you want to stop the bleed |
| Quarterly business review | It's time for a QBR with a client |
→ Browse every workflow in PLAYBOOKS.
Skills by stage¶
| Stage | When you want to… | Ask for… | Skill |
|---|---|---|---|
| Onboard | set them up | onboard a new client | create-client |
| Review | watch the account | track client health | client-health-tracker |
| Feedback | listen | customer pulse, run a survey, collect a testimonial | customer-pulse · survey-feedback-pipeline · testimonial-collector |
| Renew | manage the exit/renewal | offboard cleanly | client-offboarding |
| Expand | grow the account | plan client ascension | client-ascension |
→ The full skill catalogue lives in SKILLS.
How to trigger — just say it¶
No commands to memorize. Speak in plain language and the system picks the tool:
- "Set up everything for a new client." → create-client
- "How's this customer relationship really doing?" → customer-pulse
- "Help me collect a testimonial from this happy client." → testimonial-collector
- "Clients are leaving — help me fix retention." → the Fix My Retention playbook
Skill or playbook?
🟢 Start with single asks (one skill). 🔵 When you want a whole outcome, run a playbook — it sequences many skills for you.