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client-offboarding

Generate professional client offboarding packages that close engagements gracefully, capture feedback, and open doors for future work.

  • Area: Sales & Clients
  • Category: sales
  • Level: beginner
  • Input: conversation
  • Output: document
  • Setup: none
  • Roles:

Generates client offboarding packages as Markdown notes in the client folder, including results summaries, testimonial requests, exit surveys, referral asks, and…

How you ask

  • “Create an offboarding package for our client Acme Corp”
  • “Generate a testimonial request for the project we just finished”
  • “Prepare a professional handover document for the client transition”
  • “Draft an exit survey and results summary for client wrap-up”

Inputs

  • client_id — Client being offboarded
  • engagement_period — Period the summary covers
  • profile — loaded from your vault context
  • tone-of-voice — loaded from your vault context
  • contact-details — loaded from your vault context
  • client_id — Client to ask
  • ask_type — Which ask to make of the departing client — a testimonial, a referral introduction, or both in one message. Defaults to the lower-friction single ask. (testimonial | referral | both)
  • client_id — Client to survey
  • delivery_channel — How the exit survey reaches the client — an email with inline questions, a linked form, or a live interview the operator runs and transcribes. (email | form | interview)
  • engagement_period — Period the offboarding covers

Outputs

  • exit-survey (markdown)
  • exit-survey-doc (markdown)
  • handover (markdown)
  • offboarding-package (markdown)
  • referral-ask (markdown)
  • results-summary (markdown)
  • testimonial-request (markdown)
  • {client.offboarding}/{client-id}_exit_survey.md
  • {client.offboarding}/{client-id}_handover.md
  • {client.offboarding}/{client-id}_offboarding_package.md
  • {client.offboarding}/{client-id}_referral_ask.md
  • {client.offboarding}/{client-id}_results_summary.md
  • {client.offboarding}/{client-id}_testimonial_request.md