Deliver & Delight¶
← Prompt Showcase · value chain: deliver-to-satisfaction
Deliver the work and keep clients happy — from kickoff to renewal.
How this works¶
This area moves work through these stages:
plan → execute → handoff → support → review → retain
You don't run the stages by hand. You just ask — in plain language — and the system routes you to the right tool. There are two kinds:
- Skills — a single capability ("write me social posts", "score this lead").
- Playbooks — a guided, multi-step workflow that chains skills into a whole outcome.
Reach for a skill for one task; reach for a playbook for a whole outcome.
Playbooks — guided workflows for this area¶
| Playbook | When you'd run it |
|---|---|
| Delivery orchestrator | You want delivery coordinated across the whole lifecycle |
| Delivery efficiency | Delivery feels slow or leaky and you want it tightened |
| Customer Support Ticket Resolution | An incoming support ticket needs working to resolution |
| Issue-to-Resolution | A problem needs triage, fix, and follow-through |
| FIDIC Contract Claims Management | You're managing contractual claims on a construction project |
→ Browse every workflow in PLAYBOOKS.
Skills by stage¶
| Stage | When you want to… | Ask for… | Skill |
|---|---|---|---|
| Plan | set the project up | a schedule, project context | project-schedule · project-context |
| Execute | handle contract issues | analyze a clause, assess a variation | contract-clause-analyzer · variation-order-analyzer |
| Support | deal with problems | triage an issue, escalate, find root cause | issue-triage · escalation-routing · root-cause-analysis |
| Review | wrap up | close the project, track resolutions | project-closure · resolution-tracker |
| Retain | keep them | spot churn risk | retention-check |
→ The full skill catalogue lives in SKILLS.
How to trigger — just say it¶
No commands to memorize. Speak in plain language and the system picks the tool:
- "Triage this support issue and tell me how urgent it is." → issue-triage
- "This keeps going wrong — find the real root cause." → root-cause-analysis
- "Which clients look like they might churn?" → retention-check
- "Coordinate delivery for this engagement." → the Delivery orchestrator playbook
Skill or playbook?
🟢 Start with single asks (one skill). 🔵 When you want a whole outcome, run a playbook — it sequences many skills for you.